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How to File a Claim

We apologize for the inconvenience that you have encounter. Please follow the instructions below to file a claim so that we can issue a refund.

  1. Access the claim form here: Insurance Claim Form
  2. Fill in the form with your information

    InsureShip Claim Form

  3. Sign the form





  4. Click "Save"
  5. Place the signature next to "Buyer / Recipient Signature"
  6. Click on the green "Apply Changes"  button at the bottom of the page
  7. Fill in your Email and Order Number
  8. Click the green "Submit" button
  9. You are done!

 All claims are processed in order of time it is received. If you have any questions, please feel free to contact us at orders@otcshoppeexpress.com

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